Effective Date: 16-03-2025
At LeatherCarved.com, we take pride in offering high-quality leather products, including wallets, belts, shoes, and bags. If you’re not completely satisfied with your purchase, we’re happy to assist you with returns and exchanges.
1. Eligibility for Returns
We accept returns under the following conditions:
✅ Return Period: Returns must be initiated within 5 days from the delivery date.
✅ Condition: The product must be unused, unworn, and in its original packaging (including tags and accessories).
✅ Proof of Purchase: A valid receipt or order confirmation is required.
✅ Eligible Products: Only regular-priced items are eligible for returns. Sale items, custom orders, and gift cards are non-returnable.
2. How to Return an Item
Follow these simple steps to process your return:
📩 Step 1: Contact our support team at [Insert Email] or call [Insert Phone] with your order details.
📦 Step 2: Securely pack the item and ship it to our return address (provided upon request approval).
🚚 Step 3: Once we receive and inspect the item, we will process your return within [X] business days.
📌 Important: Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Non-Returnable Items
Some items cannot be returned, including:
❌ Personalized or Custom Orders
❌ Gift Cards & Discounted Items
❌ Products That Show Signs of Use, Damage, or Modification by the Customer
4. Exchange Policy
We offer exchanges only for damaged, defective, or incorrect items received. If you need a different size or style, you may return your item and place a new order.
For sizing or preference-based exchanges, the customer will bear shipping costs.
5. Cancellations
🚀 Changed your mind? Orders can be canceled within 1 hour of placement. Once shipped, cancellations are not possible.
6. Contact Us
For return requests, reach out to us at:
📧 Email: [Insert Email]
📞 Phone: [Insert Phone]
📍 Address: [Insert Business Address]
We’re committed to making your shopping experience at LeatherCarved.com smooth and hassle-free!
This policy keeps things clear, professional, and customer-friendly. Let me know if you want any modifications! 😊